MyBENEFITS Portal
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2023 Guide Book
Questions? Contact an Advocate. advocate@optavise.com (855) 669-1453
A Message for Our Associates
PHYSICAL
FINANCIAL
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advocate@optavise.com
(866) 669-1453
RESOURCE Navigation
SCHEDULE APPOINTMENT
This site reflects 2023 CNO Benefits. For information on your 2024 Benefits, see the 2024 Benefits Enrollment Newsletter and CNO Benefits Guide.
(For 2023 New Hires)
WATCH
Sydney Video
Resource 6.2 Title
Resource 6.3 Title
Resource 6.4 Title
Read
Deciding on Where to Seek Treatment
CNO Healthy Families Program
LGBTQ+ Inclusive Care Flyer
Autism Spectrum Disorders Program
Aware Recovery Care Addiction Treatment
Anthem Behavioral Health Resources
Take Action
Find a Doctor
Sydney Health Mobile ID
Anthem Transparency in Coverage Documents (Use EIN 35-1965822 to view CNO’s files)
844-995-1746 www.anthem.com www.anthem.com/contact-us/
Logo
Domestic Partner Verification Form
Check out the Special Offers
LGBTQ+ Inclusive Care Member Experience
LGBTQ+ Inclusive Care
Epiphany Rx Overview
Costco Online Mail Order
Epiphany Rx Member Guide
Formulary Drug List
ACA Preventive List
HSA Preventive List
Maintenance Drug List
Set up a New Account
Visit the Member Resource Page
Pharmacy Locator
Sign Up for Costco Mail Order
844-623-0565 epiphany.members.navitus.com
Costco Home Delivery Step by Step Instructions
First-time users need to use the Member ID found on your Anthem ID card, followed by "01."
Spire Wellness provides you opportunities to participate in virtual fitness class and online webinars on various wellness topics.
Learn More
Active & Fit Direct provides you opportunities to access a number of gyms in various locations.
CNO offers three dental insurance options to choose from: Cigna Dental Care DHMO, Delta Dental PPO and Delta Dental Passive PPO. All regular, full-time associates (30 hours a week or more) and their spouses/domestic partners and children are eligible to participate. Click the below tiles for more information.
Cigna Dental HMO Overview
2022 HSA Open Enrollment Webinar
Investing with Optum Bank
Mobile App
Dental Health
Patient Charge Schedule
Certificate of Insurance
California Summary of Benefits
Investing and HSAs
HSAs for Dummies
Find a Dentist
Visit Cigna Dental
Find a Provider
Resource 7.4 Title
Dental: 800-244-6224 www.cigna.com
General Customer Service: 800-997-1654
Click here to go back to Dental and access to Delta Dental
Welcome to Delta Dental
PPO is the Way to Go
A Network to Smile About
Claim to Fame
Getting Started with Your Benefits
Pre-Treatment Estimates
The Link Between Oral Health and Overall Health
Returning to the Dentist: COVID-19 Precautions
Passive PPO - Summary of Dental Plan Benefits
Active PPO - Summary of Dental Plan Benefits
Access the Member Portal
Visit Delta Dental
Download the Delta Dental Mobile App
800-524-0149 www.deltadentalin.com
Delta Dental's Automated Service Inquiry
Click here to go back to Dental and access to Cigna Dental
Special Health Care Needs Benefits for Adults
VSP Benefit Presentation
My Eye Doctor Helped Me Avoid a Diabetic Coma
VSP LightCare for Premium Plan
5 Vision Myths Debunked
Diabetic Eyecare Plus Program
Exclusive Member Extras
Eyeconic.com Overview
Simple Values
TruHearing
Should I see an Optometrist, Opthalmologist, or Optician?
VSP Benefit Summary
Certificate of Coverage (1/1/2023)
Avoid the Blue Light Blues
Find a VSP Eye Doctor
800-877-7195 www.vsp.com www.vsp.com/contact-us
Your Vision Coverage Works Overtime In-Network
Extra $20 to Spend on Featured Frame Brands
Essential Medical Eye Care
VSP YouTube Channel
Certificate of Coverage (1/1/2023
Marathon Health offers different types of coaching options. It’s best to reach out to Marathon Health directly to learn how they can best assist you with your well-being goals. All sessions can be done virtually or at our health center. Health coaching is based on Lifestyle Management and can support you through weight loss, smoking cessation, stress, illness, sleep issues etc. Your personal health coach will work with you to establish goals that are meaningful to you. Chronic condition management allows you to work with a coach on a specific condition (i.e. Asthma, Diabetes, Sleep Apnea, Low Back Pain, Depression, Coronary Artery Disease etc.) By offering realistic tips, guidance and encouragement, your provider helps you stay on track to achieve your goals so you can live a longer, fuller and happier life.
Chronic Condition Coaching
Health Coaching
SupportLinc Overview
Mental Health First Aid Basics
Healthy Living - Strategies to Improve Your Well Being
Effective Communication
What is SupportLinc?
SupportLinc Access Options
SupportLinc eConnect Mobile App
SupportLinc Virtual Support Connect
SupportLinc Navigator
SupportLinc Web & Mobile Login
Download the eConnect Mobile App
Download Emotional Fitness Coaching App
Schedule an appointment with a dedicated provider
View the Mental Health First Aid Toolkit
888-881-LINC (5462) cno.mysupportportal.com (Registration Required) support@curalinc.com www.supportlinc.com/cno
View the Resiliency Toolkit
Explore Digital Therapy Models
View Sleep Fitness Toolkit
View COVID-19 Toolkit
Starting a fitness program may be one of the best things you do for your health. Physical activity can reduce your risk of chronic disease, improve your balance and coordination, help you lose weight — and even improve your sleep habits and self-esteem. And there's more good news: CNO offers associates several opportunities to make fitness a priority. Click the below tiles for more information.
BGI Fitness CNO Employee Special Pricing
Program ends November 30
Activate your WellBeats account and gain unlimited access to 800+ fitness, nutrition, and mindfulness classes.
A Message from Trainer Jen
A Message from Trainer Alexis
Stretch Break Video
Meet Alexis
Desk Stretches
Meet Jen
Benefits of Pilates
Resource 5.5 Title
Resource 5.6 Title
Virtual Class Schedule
Register for Classes
317-715-1415 spirewell.com wellness@spirewell.com
Click here to go back to the Fitness Main Page
Wellbeats - Wellbeing for All
Intro to Wellbeats
Welcome to Wellbeats
FAQs
Wellbeats Overview
How to Make the Most of Wellbeats
Wellbeats Catalog of Classes
Wellbeats Challenges
Register for Wellbeats
Resource 7.2 Title
Resource 7.3 TItle
855-520-7500 Visit Wellbeats Wellbeats Support
Register for Wellbeats by using the link above or downloading the Wellbeats app on IOS, Android, or Windows. On the login screen, enter your CNO email address and click "Next." Select "Forgot My Password" to receive a password code by email.
Active&Fit Direct Hype Video
Active&Fit Direct: Overview
Active&Fit Direct: How to Enroll or Register for an Account
Visit Active&Fit Direct Website
Active&Fit Direct Flier
Resource 5.3 TItle
Resource 5.4 Title
Find a Fitness Center Near You
FAQ
Spouse Benefits
844-646-2746 www.activeandfitdirect.com www.activeandfitdirect.com/contactus
ECI Workplace Ergonomics
Home Office Ergonomics
Meet Judah Phipps - CNO's Ergonomic Consultant
Personal Invite from Judah
Guidelines for Choosing an Office Chair
Computer Workstation Setup
Laptop Ergonomics
Virtual Ergonomic & Injury Prevention Services
Fill out a Needs Assessment Survey
Virtual Ergonomic Assessments (Onsite Appointments Only Available at Carmel Location)
Order Products
317-708-4832 www.eci-in.com
customerservice@eci-in.com
Home Office Ergonomic Education and Stretches
Stretching Videos
Visual Considerations
Top 10 Mouse Tips Everyone Should Know
Movement Routine Prior to Starting Work
Choosing the Right Desk for your Home Office
PIVIO, formerly known as the Complete Health Improvement Program (CHIP), is an evidence-based lifestyle management program designed to reduce risk factors for chronic disease through better health habits and lifestyle modifications. PIVIO aims to help participants improve cholesterol, hypertension, and blood sugar levels, reduce excess weight, and improve sleep, resiliency and overall quality of life. Those on the CNO medical plan can also qualify for well-being incentives ($200 for completing the program). Noom is a personalized program, delivered through your mobile phone, that uses psychology and small goals to change your habits, so that you can lose weight and keep it off for good. Those on the CNO medical plan can also qualify for well-being incentives ($100 per quarter). WW (Weight Watchers® Reimagined) gives you the option to lose weight and build healthy habits through a science-back program that fits your life . All associates and insured spouses can sign up for a WWmembership at a discounted price and those on the CNO medical plan can also qualify for well-being incentives ($100 per quarter). Click the tiles below for more information:
Choose from three programs offered to provide you support as you work towards your nutrition goals:
Introduction to PIVIO
How PIVIO Works
PIVIO Information Session
Testimonials
What is PIVIO?
Review Clinical Research
Learn More about PIVIO'S Behavioral Science tools
Check out PIVIO'S videos, blogs and resources
Extra Support: Cooking & Book Club
Continue Your Journey with CHIP+
Register for PIVIO
Register for CHIP+
Register for Wellbeing Cooking Club
Register for Wellbeing Book Club
317-715-1415 piviohealth.com wellness@spirewell.com kfenol@spirewell.com
Click here to go back to Nutrition Main Page
Weight Watchers Overview
Understanding Weight Watchers
A Pharmacist's Story
Sign Up for Weight Watchers
Weight Management Attendance Record
WW Hello Healthy Body
Weight Watchers Partnership
Find a Weight Watchers Workshop
Weight Watchers Blog
Medical Necessity Form
Weight Watchers & Your FSA/HSA
www.weightwatchers.com
Connecting to Weight Watchers Virtually
Virtual Workshop Recording
5 Tips for Putting Health FIrst
Weight Watchers FSA/HSA Receipt Form
Contact Online Help Center
Enter the CNO Financial Group Access ID: 15864004
What is NOOM?
NOOM's Story
NOOM Healthy Weight Intro
NOOM Employer Case Study
NOOM Family Discount
CNO and Noom
Sign Up for a Virtual Ergonomic Assessment
888-266-5071 web.noom.com/about-us Partnersupport@noom.com web2.noom.com/support/
Watch for Program Details!
Contact MyWellness@cnoinc.com for questions on how to enroll
SupportLinc, is CNO's Employee Assistance Partner (EAP). Through the EAP, CNO offers all associates access to a dedicated mental health providers for free, unlimited sessions.
CNO's Dedicated Mental Health Providers
No waiting room, no need to leave home. Using LiveHealth Online, you can have a private video visit on your smartphone, tablet or computer.
Mental and Emotional Health
Behavioral Health FAQs
Learn More about other Marathon Health Services
Mental and emotional challenges can affect anyone, at any time, for any reason. CNO is dedicated to providing associates and their families free or low-cost counseling and resources that support their mental and emotional health needs. Click on each section to learn more.
Learn More about LiveHealth
Learn More about Marathon Health Services
Learn More about LiveHealth Online
Marathon Health Anywhere Virtual Care Marathon Health has been a long-time partner of CNO and manage our onsite clinics, virtual care provider visits and well-being incentives. Marathon's Anywhere Virtual Care options provide convenient, affordable access to medical concierge services, primary care, acute and episodic care, health coaching, chronic condition management, behavioral health and mail-order prescriptions for those working with a Marathon Health provider. All associates are eligible to use the Anywhere Virtual Care services (regardless of enrollment in CNO's medical plan). Spouses, domestic partners as well as children age 12 and older, who are covered under the CNO's medical plan are also eligible to use the services. Child services may vary depending on age. Preventive care and behavioral health is free. Minimal fees of $25 will be charged for acute or episode care.
LiveHealth Online LiveHealth Online is a telemedicine service offered through Anthem. LiveHealth Online is available 24/7/365 (including holidays) through the LiveHealth Online phone application or website. LiveHealth Online can provide you inexpensive, convenient, medial care for common conditions, like the flu, colds, pink eye and more. And they'll even send prescriptions to the pharmacy of your choice, if needed. You can visit with a board certified urgent care doctor, psychiatrist, therapist, allergist, sleep specialist and lactation consultant. Fees start a $59 for acute care and vary by service type.
Hear About Virtual Medicine
Hear About Virtual Therapy
Virtual Care
LiveHealth Online FAQs
Online Psychology
Online Psychiatry
LiveHealth Online Cost
Anywhere Brochure
Visit LiveHealth Online Website
Download the free LiveHealth Online or Anthem Sydney Health app today!
Sign Up for an Account Online
Sleep Member Program Flyer
888-548-3432 livehealthonline.com help@livehealthonline.com
Sydney Health Medical with Specialty Services Flyer
Click here to go back to Counseling Main page
Click here to go back to Virtual Care Main page
The Patient Experience
Marathon Health Center Services Overview
Anywhere Virtual Care Overview
Primary Care Services
Visit Marathon Health's Website
Download the Marathon Mobile App
Set up Patient Portal Access
866-343-0342 my.marathon-health.com/sign_in member@marathon-health.com
Review National Network Locations and Hours
Behavioral Health Services
Click here to visit Marathon Behavioral Health Counseling
Get Started with Anywhere Virtual Care
Check out Marathon Health's Coaching Options
Anywhere Virtual Care - What to Expect
About eM Life
Tour of eM Life
What is Mindfulness?
Why Try Mindfulness?
Learn More About eM Life
Take Tiny Steps to Form Healthy Habits that Stick
How to Improve All Areas of Your Well-being with Mindfulness
Improving Communication and Confidence with Mindfulness
How to Manage Workplace Stress with Mindfulness
How to Create Space for Quality Sleep with Mindfulness
Login to eM Life
Step-by-Step Guide to Register or Download the App
View the Top On-Demand Mindfulness Programs
SIgn up for a live 14-minute Mindful Daily Program
855-211-1529 vibe.emindful.com/signup/cnofinancial support@emindful.com
VOLUNTEER WITH TEAM CNO!
Support the communities where we live and work by participating in company-sponsored volunteer events.
GET INVOLVED WITH THE BRGs!
Learn more about CNO's BRGs: the African American/Black, PRISM LGBTQ+, Veterans & Family, and Women's BRGs.
PayFlex Card
Flexible Spending Account
Transportation Savings Plan
Health Reimbursement Account
Health Reimbursement Flyer
Commuter Benefits Online Solution
PayFlex Commuter Quick Reference Guide
PayFlex Card Account Debit Card
PayFlex Dependent Care & Healthcare FSA with card
Eligible Healthcare FSA Expenses
Transportation Savings Plan FAQ
Associate Commuter Transportation Flyer
How to Keep Your PayFlex Card Active
844-729-3539 www.payflex.com HRBenefits@cnoinc.com
Claim Form
HSA Overview
2023 HSA Open Enrollment Webinar
Visit Optum Website
Intro to HSAs
HSA Qualified Medical Expenses
Choosing an HDHP with HSA
HSA Calculators
Health Savings Checkup Tool
Compatibility with Washington National Supplementai Products
HSA Ineligibility Verification Form
844-326-7967 Visit our website
Disability Insurance
Value Add Programs
Support for Life's Challenges
Visit Symetra
www.symetra.com LeaveofAbsence@CNOinc.com HRBenefits@cnoinc.com
LTD Benefit Summary
2023 Certificate of LTD Insurance
2022 Certificate of LTD Insurance
Group Disability Certificate of Insurance
Life Insurance
Group Life Certificate of Insurance
LTD Overview and FAQs
Certificate of LTD Insurance
Navigate quickly and simply
Enroll in your plan
Amp up your financial IQ
Take your savings to the limit
401K Plan Highlights
Roth Option
Follow the Blueprint for Retirement
Beneficiary Flyer
Online Access
Advice Options
Visit Vanguard Website
Live Webinars
Education Lessons
Tools and Calculators
800-523-1888 vanguard.com/retirementplans
Easy Enrollment
Get the Mobile App
Employee Stock Purchase Plan Overview Video
Enrolling in Your Employee Stock Purchase Plan Tutorial
How to Activate Your Account
Employee Stock Purchase Plan Overview
Employee Stock Purchase Plan at a Glance
Employee Stock Purchase Plan FAQs
Employee Stock Purchase Enrollment Guide
Prioritizing Your Investments
Visit E-Trade
800-838-0908 etrade.com/home
Stock Plan Tax Resources
Goldman Sachs Ayco Overview Video
Get to know our Coaches
Family Planning Flyer
Retirement Flyer
New Hire Flyer
HSA Flyer
Home Buyer's Flyer
Mobile App Flyer
Get Started with Ayco
Connect with Goldman Sachs Ayco today!
Download the Goldman Sachs Wellness App
Beginner's Guide to 401(k) plans
877-429-2643 (TTY: 711) www.ayco.com/login/cno coachingsupport@ayco.com
Social Security & Medicare
Assisted Care Video
Beginner's Guide to 401k plans
Understanding Long-Term Care (LTC) Insurance
10 Reasons for Getting LTC insurance
Comprehensive and Facility Only LTC Insurance
Understanding Short-Term Care (STC) Insurance
Check out Bankers Life LTC Website
Talk with a Benefits Educator about LTCF/STC
4 Reasons LTC is an Urgent Issue for Women
What is Covered in an LTC Policy?
www.bankerslife.com/long-term-care-insurance/
888-910-6993
NortonLifeLock Learn About ID Theft Protection
NortonLifeLock How to Get Started
Opt into Cyber Safety with LifeLock with Norton
NortonLifeLock Enrollment Flyer
NortonLifeLock Plan Features
NortonLifeLock Setup Guide
NortonLifeLock VPN Infographic
NortonLifeLock Benefit Plan Website
NortonLifeLock Identity Lock Fact Sheet
Questions? Contact NortonLifeLock Member Services
541-517-7684 www.lifelockbusinesssolutions.com erynne.vonolnhausen@nortonlifelock.com
MetLife Pet Insurance Video
How it Works
Pet Webinar Flyer
Get a Pet Insurance Quote
How to Submit a Claim
800-GET-MET8 800-438-6388 www.metlife.com/getpetquote
Pet Insurance Benefit Overview
The below products are offered through Washington National Insurance Company (WNIC)*. For specific details about each of the WNIC Supplemental Health products, use the links below:
*These supplemental products are not part of the CNO Services, LLC employee benefit plan. CNO Services, LLC is not endorsing a particular product nor is it recommending any particular coverage.
CRITICAL ILLNESS: Critical Solutions Active Care
ACCIDENT: Accident Assure
HOSPITAL INDEMNITY: Hospital Assure
CANCER/HEART: Solutions Cancer Pulse Protection
LIFE: WSUL2
Why Supplemental Health Insurance?
Lynn and Lincoln Baringer Testimonial
Covering Critical Illnesses
Bridging the Gap
Understanding Cancer
Solutions Cancer Plan B
Solutions Cancer Plan C
317-817-5937 WashingtonNational.com advocate@optavise.com
Request an Appointment
Speak to an Agent
Check my Policies
Click here to go back to Washington National Main page
Covering the Cost of a Stroke
Your Heart Matters
Pulse Protection Heart/Stroke Brochure
Active Care Brochure
Active Care Brochure Plan B
How Active Care Works for You
Preventing Accidents
Critical Solutions Brochure
Group Critical Illness Brochure
Covering Hospital Bills
Return of Premium
Hospital Assure Brochure
How Hospital Insurance Works For You
Hospital Assure Brochure - HSA Compatible
Voluntary Accident
Accident Assure Brochure
How Accident Insurance Works for You
Return of Premium Flat Sheet
Group Accident Brochure
Universal Life
A Guide to Life
WSUL2 Brochure
WSUL2 Living Benefit Rider Brochure
How Life Insurance Can Work For You
Family Care & School Support When You Need to Work
When you have to work, but your child or aging loved one needs care, your dog needs a walk or your child needs help with their eLearning, you need support and you need it now! Whether its reliable child, elder or pet care or extra academic support, rely on Bright Horizons Enhanced Family Support. Click here for details!
Supplemental Education Support for Working Parents
Sylvan Learning has re-imagined what school support can look like for families this year. They have a variety of new in-person and online options to help parents manage the new school schedules, whether your child's school is hybrid or 100% virtual, they've got options to help! Click here for details!
Pet Care FAQs
Sittercity Mobile App
Nanny Placement Flyer
Affordable Tutoring Starts Here
1-877-242-2737 clients.brighthorizons.com/cnofinancial
Download the Bright Horizons App
Visit the Bright Horizons website
Check Out Years Ahead website
Check Out Free Online Videos and Activities for Younger Children
Back-up Care & Virtual Tutoring Overview
Bright Horizons Enhanced Famly Supports: On Demand
Lynn and Lincoln Baringer testimonial
Elder Care Planning & Support
Click here to go back to Caregivers Main page
Check Out CNO's Caregiver Community on Yammer
Watch the Bright Horizons Overview Session
Family Care & School Support Benefit Overview
Back up Pet Care
Virtual Camps
Mobile App: Search "Bright Horizons" or "Back-Up Care"
Tutoring FAQs
Pet Care Flyer
Sylvan Tutoring
Sylvan School Support
Sylvan College Prep
Sylvan Nation Resources and Rewards
800-479-0991 SylvanPartner.com/CNO
Check out CNO's Caregiver Community on Yammer
Speak to an agent
Check my policies
Sylvan Assessment
Why supplemental health insurance?
Request Cost Comparison (for Rewards)
Submit an Assistance Request
Visit the Member Portal
How Optavise Serves You
A Member Story
Introduction to Advocacy
Five-Second Stories
Rewards for Smart Choices
Saving You Money
Registered Nurse Support
Bill Review and Correction
855-669-1453 Visit Our Website Contact Support
